PRIVACY POLICY.

Qualty Studios respects your privacy. This policy explains what information may be collected when you use qualtystudios.ca, submit a project inquiry, or purchase a service, and how that information is handled.

Information we collect

When you contact Qualty Studios or submit a project form, you may provide information such as your name, business name, email address, phone number, project details, budget range, timeline, and other information you choose to include.

When you purchase or subscribe to a paid service, payment and billing information is processed by Stripe. Qualty Studios does not store your complete card number or card security code on this website.

How information is used

Information may be used to respond to inquiries, prepare project recommendations or quotes, provide requested services, manage billing and subscriptions, provide customer support, maintain business records, protect the website and services from misuse, and comply with applicable legal obligations.

Service providers

Qualty Studios may use trusted service providers to operate the website and business. This currently includes Stripe for payment and subscription processing and Resend for transactional email delivery. These providers process information under their own privacy and security practices.

Cookies and technical information

The website and its service providers may use essential cookies, security features, logs, and similar technical information needed to operate the site, prevent abuse, process payments, and maintain reliable service.

Sharing of information

Qualty Studios does not sell personal information. Information may be shared with service providers when necessary to operate the business, complete a transaction, provide a requested service, or comply with law.

Data retention

Information is kept only for as long as reasonably needed for the purpose for which it was collected, to maintain business and financial records, resolve disputes, enforce agreements, and meet legal obligations.

Security

Reasonable technical and organizational safeguards are used to protect information. No website, email system, or online payment service can guarantee absolute security.

Your choices

You may contact Qualty Studios to request access to, correction of, or deletion of personal information where applicable. Some records may need to be retained for legal, accounting, security, or contractual reasons.

Third-party links

The website may link to external services or websites. Qualty Studios is not responsible for the privacy practices or content of third-party websites.

Changes to this policy

This policy may be updated as the website, services, or legal requirements change. The updated date at the top of this page will reflect the latest version.

Contact

For privacy questions or requests, use the Qualty Studios contact page.